Leadership isn’t about having all the answers. It’s about asking the right questions.
I’m on a mission to redefine what effective leadership looks like in the modern workplace. .
I’m on a mission to redefine what effective leadership looks like in the modern workplace.
After decades in executive leadership, I saw the same thing play out again and again: talented leaders spinning their wheels, teams burned out or checked out, and companies stuck in a cycle of micromanagement, missed goals, and miscommunication.
It wasn’t for lack of skill. It was a lack of connection.
That’s why I created the GUIDE Leadership System™—a practical, emotionally intelligent framework that helps leaders stabilize their teams, motivate through belief, and mobilize real results. It’s grounded in one deceptively simple idea: “Tell me more.” Because leadership isn’t about pushing your agenda. It’s about unlocking energy, releasing potential, and creating space where trust can thrive. When you shift your mindset from control to curiosity, that’s when everything changes.
From Franchise Floors to Boardroom Strategy
I’m no stranger to pressure. My background spans high-level roles in the franchise and home service sectors, industries where leadership is often measured in revenue, retention, and real-time performance. But what I discovered is this:
You don’t fix culture with tighter controls. You fix it with better conversations.
When I stepped in as President of a 20-year-old franchise brand:
Our top franchisee grew revenue by 10x
The average location more than doubled performance
We 5x’d systemwide revenue and doubled the unit count
That’s what happens when leaders stop managing and start connecting.
My clients range from franchisees and regional managers to private equity teams scaling fast-growing service brands. I teach leaders how to build emotional safety, increase engagement, and finally feel confident in their ability to lead, not just manage. When leaders create space for their people to speak—and learn to truly listen—strategy, performance, and culture follow.
Joel’s Available for
High-impact keynotes
In-house leadership workshops
Franchise leadership intensives
Consulting for private equity & service-based orgs